FAQ

  • 1. 🧥 Are all your items preloved?

    At the moment, Yes! Most of our pieces are preloved, or vintage, but soon we’re also starting to offer brand new items that match our aesthetic💫
    Each piece whether preloved or new is carefully curated and inspected before it reaches you ✨

  • 2. 🛍️ How do you choose which items to sell?

    We handpick every piece based on style, condition, and uniqueness. Think streetwear, minimalist, timeless basics, and fashion-forward finds — things we’d wear ourselves! 💖

  • 3. 👕 Are the clothes in good condition?

    Most items are in very good to excellent condition, but please expect some natural wear, especially on vintage pieces. We'll always mention any major flaws in the product description🔍.

  • 4. 🔁 Can I return or exchange an item?

    Sorry! Since our items are preloved and one-of-a-kind, all sales are final. Please read descriptions carefully and don’t hesitate to WhatsApp us if you need more info before buying 💬

  • 5. 📏 Do you provide measurements?

    Not all listings have detailed measurements, but if you need them —
    just WhatsApp us! We’ll be happy to measure the item for you 🧵.

  • 6. 💳 How do I pay?

    We accept online payment methods at checkout. If you need help or want to pay via transfer, just reach out via WhatsApp 💸

  • 7. 📦 Do you ship worldwide?

    Currently, we only ship within Malaysia 🇲🇾
    But we’re working on expanding! Stay tuned on Instagram for updates ✈️

  • 8. 🚫 Can I buy directly through Instagram DMs?

    We don’t accept orders through DMs — just to avoid any confusion or missed messages.
    To keep things smooth and clear for both sides, please make your purchase only through our website.
    Thank you for understanding! 💖

  • 9. 🧼 Are the clothes washed before shipping?

    Yes! All items are freshly cleaned before we pack and ship them out.
    We make sure everything is ready-to-wear so you can enjoy your new piece the moment it arrives ✨